Privacy Policy

In Gicol We are committed to protecting the privacy of all visitors and users of the site, and we are keen to deal with personal data with all responsibility and transparency, to ensure the provision of a safe and reliable service when browsing the site, ordering products, maintenance services or communicating with us.

First: the data we collect

When you use the site, fill out any form or communicate with us, we may collect some data, including:

  • Full name

  • Phone number

  • E-mail address:

  • Residential address or service address

  • State

  • Request data or maintenance report

  • Any additional information that the client voluntarily submits via forms or communication letters

We may also collect some technical data automatically when you visit the site, such as:

  • Device type and browser

  • Internet Protocol (IP)address

  • Pages visited within the site

  • Browsing duration and some statistical data that help us improve performance and service

Second: how to use the data

We use the collected data for the following purposes:

  • Execution of purchase or maintenance requests or inquiries

  • Communicate with the client to confirm orders, appointments or follow-up

  • Improve the user experience within the site

  • Development of products, services and offers

  • Send notifications regarding important requests, maintenance or updates

  • Protecting the site from misuse or illegal activities

Third: Data Protection

We take appropriate technical and administrative measures to protect customer data from unauthorized access, modification, disclosure or destruction. We also take care to save the data in a suitable and secure environment as much as possible.

Fourth: data sharing

We do not sell, rent or trade customer data to any third party.
Some data may be shared only in the following cases:

  • With support, maintenance, shipping or operational teams associated with the implementation of the service

  • When there is a legal obligation or an official request from a competent authority

  • To protect the rights of the site or customers, prevent fraud or abuse

This is done only to the extent necessary for the provision of the service or compliance with the order.

Fifth: Cookies (Cookies)

The site may use cookies to improve the browsing experience, analyze performance, and remember certain user preferences. The user has the right to adjust the browser settings to refuse cookies or delete them, knowing that some features of the site may not work as efficiently as when disabled.

VI: External links

The site may contain links to external sites or platforms. We are not responsible for the privacy policies or the content of those sites, and please review their privacy policies when visiting them.

Seventh: user rights

The user is entitled:

  • Request to know the data that has been provided to us

  • Request correction of any inaccurate data

  • Request data update when needed

  • Request the deletion of data within the limits permitted by the system and in a manner that does not conflict with legal or operational obligations

Eighth: user consent

By using this website, you agree to this Privacy Policy and to the mechanism of data collection and use as described in it.

Ninth: policy updates

The site administration has the right to amend or update the Privacy Policy at any time in accordance with operational or legal developments, and the continued use of the site after the publication of updates is considered an implicit consent to them.

Tenth: contact us

If you have any questions about this privacy policy or the way data is used, you can contact us via the contact methods available on the Contact us Inside the site.