{"id":29625,"date":"2026-03-06T11:51:37","date_gmt":"2026-03-06T11:51:37","guid":{"rendered":"https:\/\/jcoolcompany.com\/?page_id=29625"},"modified":"2026-03-06T11:55:11","modified_gmt":"2026-03-06T11:55:11","slug":"%d8%a7%d9%84%d8%a7%d8%b3%d8%a6%d9%84%d8%a9-%d8%a7%d9%84%d8%b4%d8%a7%d8%a6%d8%b9%d8%a9","status":"publish","type":"page","link":"https:\/\/jcoolcompany.com\/en\/%d8%a7%d9%84%d8%a7%d8%b3%d8%a6%d9%84%d8%a9-%d8%a7%d9%84%d8%b4%d8%a7%d8%a6%d8%b9%d8%a9\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"
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Frequently asked questions<\/h1>

1)what products does gekol offer<\/h2>

GECOL offers a variety of home appliances and related products, including refrigerators, washing machines, freezers, cookers, electric ovens, air conditioners, coolers, ceiling fans, stand fans, racks, and GECOL products, offers and discounts.<\/p>

2) can I request maintenance through the website<\/h2>

Yes, the site provides a page dedicated to maintenance requests, and the customer can fill out the service form and enter the required data such as Country, phone number and address, and will be contacted by the relevant team.<\/p>

3) which countries are covered by maintenance services<\/h2>

Currently, the on-site maintenance services include Egypt<\/strong> AndSudan<\/strong> According to the available data and models.<\/p>

4) Do you have authorized service centers<\/h2>

Yes, authorized service centers and agents are available, and their data is displayed within a page Service centers<\/strong>, Especially for agents and centers inside Sudan according to the information published on the website.<\/p>

5)can I communicate with customer service directly<\/h2>

Yes, customer service can be contacted via the contact numbers available on the site or through the page Contact us<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

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